Turbo Cool Foldable Handheld Fan

🇦🇺 Australia

• Dispatch Time: 1–2 business days
• Shipping Times: 7–15 business days
• Shipping Rates:
• FREE Standard Shipping on orders over $55 AUD
• Orders under $55 AUD: $7.99 AUD

🇨🇦Canada

• Dispatch Time: 1–2 business days
• Shipping Times: 10–15 business days
• Shipping Rates:
  • FREE Standard Shipping on orders over $55 CAD
  • Orders under $55 CAD: $7.99 CAD

🇺🇸 United States

• Dispatch Time: 1–2 business days
• Shipping Times: 7–12 business days
• Shipping Rates:
• FREE Standard Shipping on orders over $40 USD
• Orders under $40 USD: $7.99 USD

🇳🇿 New Zealand

• Dispatch Time: 1–2 business days
• Shipping Time: 7–12 business days
• Shipping Rates:
• FREE Standard Shipping on orders over $55 NZD
• Orders under $55 NZD: $7.99 NZD

🇬🇧 United Kingdom

• Dispatch Time: 1–2 business days
• Shipping Time: 6–8 business days
• Shipping Rates:
• FREE Standard Shipping on orders over £30 GBP
• Orders under £30 GBP: £3.99 GBP

🌍 International (All Other Countries)

• Dispatch Time: 1–2 business days
• Shipping Time: 5–20 business days
• Shipping Rate: $15.99 AUD (Flat Rate)

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@tokpulse.shop. We will then let you know the return address if your return is accepted.

You can always contact us for any return questions at support@tokpulse.shop.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund, too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@tokpulse.shop.

• Stay cool anywhere with our Tokpulse portable handheld fan, featuring a powerful 13000RPM rotation speed for strong wind power, making it perfect for shopping, traveling, and outdoor sports
• Experience instant cooling with our handheld fan's metal surface ice application function, designed to quickly lower temperatures during hot days
• Enjoy uninterrupted comfort with the battery-powered fan's low-noise operation, ensuring minimal disturbance whether you're working or resting
• Never worry about running out of power; the Tokpulse rechargeable fan comes with a 4000mAh high-capacity battery, offering long battery life for extended use
• Light up your way in emergencies with the personal fan's built-in lighting feature, making it a versatile tool for both cooling and illumination
• Customize your cooling experience with the mini fan's adjustable wind speed, offering 1 to 100 levels to suit your personal comfort needs
• Multiple ways to use, can be folded or placed vertically on the desktop. Equipped with a lanyard that can be hung around the neck, making it very suitable for traveling use
• Tokpulse's small fan's reliable fan blade protection net, preventing touch injuries, while its sturdy, high-quality materials ensure durability